• MarTech Today
  • Sections
    • Ads
    • Marketing
    • Content
    • Sales
    • Analytics
    • Management
    • Resources
    • More
    • Home
  • MarTech Today
  • Ads
  • Marketing
  • Content
  • Sales
  • Analytics
  • Mgmt
  • Resources
  • More
  • Events
  • SUBSCRIBE

MarTech Today

MarTech Today
  • Ads
  • Marketing
  • Content
  • Sales
  • Analytics
  • Management
  • Resources
  • More
  • Events
  • Newsletters
  • Home
Martech: Management

MarTech Minute: DocuSign buys Seal Software, Sidecar updates, Intercom’s Resolution Bot

A quick round up of the latest marketing technology news and announcements.

Amy Gesenhues on March 2, 2020 at 12:47 pm
  • More

Our MarTech Minute briefs first appear in the MarTech Today daily newsletter. Click here to subscribe so that you can start your day “in the know” for all things martech-related.

ON THE DOTTED LINE: Document management platform DocuSign will acquire Seal Software for $188 million. The deal will allow DocuSign to integrate Seal’s AI-powered technology across its Agreement Cloud offering. Why we care: DocuSign was already a reseller of Seal’s analytics and machine learning applications. This deal will strengthen DocuSign’s tech capabilities. Source: DocuSign

UPDATED: Sidecar, a retail marketing tech platform that offers paid search, Amazon and social advertising solutions, has released a new version of its “Sidecar for Facebook & Instagram” tool. Why we care: Sidecar’s new features include intelligent campaign creation capabilities, a customized audience builder, and an AI-powered automated budget allocation system. One client reports it has experienced lower CPCs since using Sidecar, and a revenue increase of 68%. Source: Sidecar

SMARTER BOTS: Messaging platform Intercom has released a new iteration of its chatbot: Resolution Bot. The company reports its latest chatbot solution automatically resolves 33% of common support questions and has saved clients up to 109 hours per year in customer support time, on average. Why we care: Delivering a comprehensive customer journey means ensuring customer inquiries are answered as efficiently — and as fast — as possible. The right chatbot tech can help improve customer service strategies while saving your CX team time and money.  Source: Intercom


Opinions expressed in this article are those of the guest author and not necessarily MarTech Today. Staff authors are listed here.



About The Author

Amy Gesenhues
Amy Gesenhues was a senior editor for Third Door Media, covering the latest news and updates for MarTech Today, Marketing Land and Search Engine Land. From 2009 to 2012, she was an award-winning syndicated columnist for a number of daily newspapers from New York to Texas. With more than ten years of marketing management experience, she has contributed to a variety of traditional and online publications, including MarketingProfs, SoftwareCEO, and Sales and Marketing Management Magazine. Read more of Amy's articles.

Related Topics

Acquisitions & Mergers: MartechChannel: Martech: ManagementChat & Text Messaging AppsMarketing ToolsMarketing Tools: Social MediaThe MarTech Minute

Subscribe to receive daily martech news and expert insights. See terms.

Processing...Please wait.


We're listening.

Have something to say about this article? Share it with us on Facebook and Twitter.

Get the daily newsletter digital marketers rely on.

Processing...Please wait.

See terms.

ATTEND OUR EVENTS

Next Event: Sept. 14-15

Available On-Demand: March 2021

Available On-Demand: October 2020

×

Attend MarTech - Click Here


Learn More About Our MarTech Events

White Papers

  • SEO Wars: How to Resist the Dark Side and Earn Links Organically
  • Data & Organizational Roadblocks? Your Path to Frictionless Revenue Optimization
  • Converting with Conversational AI
  • 4 Ways Chatbot Marketing Can Drive Sales
  • Client Reporting Best Practices Guide
See More Whitepapers

Webinars

  • Drive Customer Engagement with the Power of Personalization
  • 7 Use Cases That Prove Why You Should Implement DAM
  • Accelerate Your SEO & Content Marketing Program with 4 Key Milestones
See More Webinars

Research Reports

  • Local Marketing Solutions for Multi-Location Businesses
  • Enterprise Digital Asset Management Platforms
  • Identity Resolution Platforms
  • Customer Data Platforms
  • B2B Marketing Automation Platforms
  • Call Analytics Platforms
See More Research

On-Demand Free Training

Receive daily martech news and analysis.

Channels

  • Advertising
  • Marketing
  • Content
  • Social
  • Commerce
  • Sales
  • Analytics
  • Management
  • Home

Our Events

  • MarTech
  • SMX

Resources

  • White Papers
  • Research
  • Webinars

About

  • About Us
  • Contact
  • Privacy
  • Marketing Opportunities
  • Staff

Follow Us

  • Facebook
  • Twitter
  • LinkedIn
  • Newsletters
  • RSS

© 2021 Third Door Media, Inc. All rights reserved.