How much is a happy customer worth?

What is the real value of a great customer experience? And once you know, how do you create one?

Join us to learn how to build and maintain loyal, happy customers – and deliver positive results to your bottom line. We’ll hear from customer experience expert Christine Crandell, who will explain why – and how – brands must focus on building positive customer experiences at every digital touchpoint.

Katy Keim of Lithium will then share the results of a new Harris Poll, that quantifies the value of a positive customer experience. In today’s sharing economy, where customers can instantly amplify their experiences, savvy marketers know how – and where – to connect with and build a loyal customer base.

Register today for “The Value of a Happy Customer: Action steps to a great customer experience” produced by Digital Marketing Depot and sponsored by Lithium.

Some opinions expressed in this article may be those of a guest author and not necessarily MarTech Today. Staff authors are listed here.

About The Author

Digital Marketing Depot

Digital Marketing Depot is a resource center for digital marketing strategies and tactics. We feature hosted white papers and E-Books, original research, and webcasts on digital marketing topics -- from advertising to analytics, SEO and PPC campaign management tools to social media management software, e-commerce to e-mail marketing, and much more about internet marketing. Digital Marketing Depot is a division of Third Door Media, publisher of Search Engine Land and Marketing Land, and producer of the conference series Search Marketing Expo and MarTech. Visit us at http://digitalmarketingdepot.com.